Delivery

UK and NI standard delivery: Free postage on all orders with proof of postage, delivery in 3-5 days.

LONDON ONLY: Same day delivery within Zones 1-2 if your office/residence/hotel has a 24/7 reception desk that can accept a delivery on your behalf. Please note, we might not be able to deliver within a preferred time frame, however, please send us a message before or after placing your order and we will try our best to make it work. Free

If you live in London and would like to pay for an Uber/Freenow delivery please get in touch with us and we will help you co-ordinate this.

UK Express delivery via FedEx or UPS, 1-2 days: £15.00

Pop cannot be held responsible for subsequent delivery delays but please get in touch with us and we will be happy to chase/assist as we can.

All prices are in £ Sterling

In compliance with the Consumer Protection (Distance Selling) Regulations 2000 you may notify us by email to info@poplondon.co.uk that you wish to cancel your order before the end of the statutory cancellation period, 14 days from the day after you receive the goods. You must then return the goods to us in their original unworn state with the original tags.

Customers are responsible for return postage.

Please note: all styles are quality checked before being sent.

International shipping

EU & EEA: £12 using a tracked service

USA, Canada & Taiwan: £20 using a tracked service

UAE: £20 using a tracked service

Australia & New Zealand: £12 using a tracked service

Japan: Tracked service £30

If your country or region is not listed above please email us for more details info@poplondon.co.uk

All products are sold on a Delivery Duty UNPAID basis, you will be responsible for any taxes in place by your country.


Returns & Exchanges

Returns

We are always happy to refund or exchange a product provided it is in a fully unworn or unused condition.

Items bought during a discount sale are non-refundable, however, we will help you with exchanges where sizes are available.

Returns address: Pop London, 43 Ebury Bridge Road, London, SW1W 8DX, United Kingdom.

Please ensure you return your purchase within 14 days.

Unfortunately Pop London does not cover the cost of return postage.

We advise using a tracked or signed for service as we cannot be held responsible for returns that go missing in the post.

Pop London cannot be held liable for additional charges from your bank or credit card company.

Please feel email us if you need to ask questions about your order info@poplondon.co.uk